Terms of Service

1. Provider and acceptance

The game Piggy Days on any platform, the game website, the account centre, the web shop, pre-registration, the help centre and related services (together, the "Service") are provided by Mythbyte Studio ("we"), contact mythbyte.th@gmail.com.

By signing in or using the Service you confirm that you have read and accept these Terms and the Privacy Policy. If you do not accept them, do not use the Service.

2. Minors

If you are under 20 (a minor under Thai law), you need a parent's or guardian's consent before using the Service and before every purchase. Parents should supervise minors' use of the Service and purchases, including the purchase-approval settings of the device's store.

3. Accounts

• You sign in only with a Google, Apple or LINE account. The same account works in the game and on the website. There are no guest accounts and no passwords of our own.
• You are responsible for the security of the Google, Apple or LINE account linked to the game and for activity on your account. If you lose access to that provider account you may lose access to the game.
• Your account is personal. You may not sell, rent, trade or transfer your account, characters or items to anyone, for real money or anything else outside the game's own systems.
• You can delete your account at any time in the game (Settings → Linked accounts → Delete account) or on the account deletion page. Deletion is immediate, has no grace period and cannot be undone; items and remaining diamonds are lost and are not refunded.

4. Licence and intellectual property

We grant you a personal, non-commercial, non-exclusive, non-transferable and revocable licence to use the Service for entertainment under these Terms. All art, characters, sound, text, code and other content of the Service belong to Mythbyte Studio or its licensors. You may not copy, modify, distribute, reverse-engineer or use them commercially without our written permission, except as the law allows.

5. Virtual items

• Diamonds, gold, items, pigs and all other in-game content ("virtual items") are a licence for use inside the game only. They are not property or money, have no monetary value, cannot be exchanged for money and cannot be transferred out of the game.
• We may rebalance the game (for example abilities, drop rates or in-game prices) for the benefit of players as a whole.
• Virtual items obtained through bugs, cheating, fraud, or purchases that were refunded or charged back may be removed.
• Random items bought with real money or diamonds show their drop rates before purchase.

6. Purchases

• The price and what you receive are shown before every payment. Prices are in Thai baht unless the store shows another currency.
• In-app purchases through Google Play or the App Store are paid to the store under its terms. Items are added when we have verified the store's receipt.
• Website purchases through TrueMoney Wallet: we are the seller and deliver the items to the character you choose; please check the character before paying. Some products are sold only on the website.
• Once the items are delivered to the character, the digital content has been supplied in full.
• Real-money purchases are turned off during the closed beta (CBT) (section 9).

7. Refunds

• In-app purchases: refunds follow the procedures and policies of Google Play or the App Store. When a store refunds you, we remove the items of that purchase from the account.
• Website purchases: virtual items already delivered are not refundable unless (a) you paid but did not receive the items, (b) you were charged twice or the wrong amount, or (c) the law requires a refund. In case (a) we deliver the items or refund you, and in case (b) we refund the excess. Contact mythbyte.th@gmail.com with the order number. Refunds are made through the original payment channel, and the items of a refunded order are removed.
• Unauthorised purchases by minors: parents should contact the store (in-app purchases) or us (website purchases) as soon as possible.
• Chargebacks or refund requests made in bad faith may lead to removal of items and suspension of the account.
• This section does not limit your rights under Thai consumer protection law.

8. Events, pre-registration and redeem codes

• Event and pre-registration rewards are virtual items subject to the announced conditions and periods.
• Redeem codes are limited by quantity, period and the stated conditions. Codes may not be traded.
• We may change or cancel an event in case of fraud, errors or necessity, with notice.

9. Closed beta (CBT)

• The game is unfinished during the CBT and may have bugs, maintenance or changes without notice.
• All game data of the CBT, including accounts and characters, is wiped when the test ends. Progress and items do not carry over to the official launch.
• Real-money purchases are turned off during the CBT (products and prices may be shown for testing, but no money is charged).
• Commemorative items for testers, if any, follow our announcement.

10. Advertising

The game may offer ads that you choose to watch for in-game rewards. Daily limits and rewards are shown in the game, and ads may not be available at all times.

11. Community rules and prohibited conduct

You must not, in chat, character names, village names or anywhere in the Service:

• advertise, spam or solicit trades outside the game;
• post sexual content, content unsuitable for children, or groom minors;
• insult, harass, discriminate against, threaten or bully others;
• disclose personal information of others or yourself (such as phone numbers or addresses);
• deceive, impersonate staff or others, or spread false news;
• post content that is illegal under Thai law;
• use cheats, bots, macros or modified clients, deliberately exploit bugs (please report them to us), or attack or disrupt the servers;
• buy or sell accounts or virtual items for real money outside the game's own systems.

You can block players and report inappropriate messages in the game. The system may filter or mask inappropriate words automatically.

12. Enforcement

If you break these Terms we may warn you, mute your chat, remove illegitimately obtained items, suspend your account temporarily or close it permanently, depending on the severity and repetition. If you believe a penalty is wrong, appeal to mythbyte.th@gmail.com within 30 days of the penalty with your account number or character name.

13. Changes, maintenance and discontinuation

• We may perform maintenance and change, add or remove parts of the Service, with advance notice in the game or on the website where possible.
• If we discontinue the game, we will announce it at least 30 days in advance and stop selling products from the day of the announcement.

14. Limitation of liability

The Service is provided as is and as available. We do not guarantee that it will be error-free or uninterrupted. To the extent permitted by law, we are not liable for indirect damage or damage caused by events beyond our reasonable control. Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law, including your consumer rights under Thai law and our liability for wilful misconduct or gross negligence.

15. Changes to these Terms

We may change these Terms and will publish the new version on the website with its effective date. For material changes we will give notice in the game or on the website at least 7 days before they take effect. If you keep using the Service after the effective date, you accept the new Terms; if you do not accept them, you may stop using the Service and delete your account.

16. Governing law

These Terms are governed by the laws of the Kingdom of Thailand, and disputes arising from them or from the Service fall under the jurisdiction of the Thai courts. If any provision is unenforceable, the remaining provisions stay in effect.

17. Contact

Mythbyte Studio — e-mail mythbyte.th@gmail.com

If the Thai and English versions differ, the Thai version prevails.